Frequently Asked Questions
Hats
-
How do I care for my hat?
Spot clean, use a damp cloth with mild soap. Air dry.
-
Which hats fit with hat bands?
Hat bands it most Straw and Fedora Hats. Not recommended for our Coronado Hat.
Totes
-
How do I care for my tote?
Spot clean, use a damp cloth with mild soap. Air dry.
Shipping / Returns
-
How long does it take to ship my order?
All orders will ship within 48-72 hours. Shipping and handling takes roughly 5-10 business days.
-
How do I return my order or specific items?
All sales are final!
-
My item came damaged, what do I do?
Send us an email to thenativehatco@gmail.com within 3 days of receiving your item, include order number and phots.